PRIVACY POLICY (GDPR – UK)
- Overview
This Privacy Policy describes how House of Rocem (HOR) collects, uses, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and complying with UK GDPR. - Information We Collect
We may collect the following data:
Personal Information
Name
Billing & shipping address
Email address
Phone number
Technical Data
IP address
Browser type
Device information
Cookies and usage data - How We Use Your Information
We use your data to:
Process and fulfil orders
Communicate with you
Prevent fraud
Improve website performance
Send marketing emails (only if you opt in) - Legal Basis
We process your data under:
Contract (order fulfilment)
Legitimate interest (site improvement, fraud prevention)
Consent (email marketing) - Sharing Your Data
We may share your data with:
Payment providers (e.g. Stripe, PayPal)
Shipping partners
Website/hosting platforms
We do not sell your personal data. - Data Retention
We retain your data only as long as necessary for legal, tax, and operational purposes. - Your Rights
Under UK GDPR, you have the right to:
Access your data
Request correction
Request deletion
Withdraw consent
Lodge a complaint with the ICO - Cookies
We use cookies to improve user experience and track performance.
You can disable cookies via your browser settings. - Contact
For privacy-related requests:
Email: [INSERT EMAIL]